Enterprise CRM Solutions

Envala provides consulting, branding, customization and support designed to create a results driven system that will have a high user adoption rate for you and your organization.
 

According to a study done by the Sand Hill Group and Neochange, the most critical factor (70% listed it as number 1) for software success and return-on-investment is effective user adoption. Software functionality came in at 1% surprisingly, with organization change at 16% and process alignment at 13%.

You can have the best software in the world, with the most sophisticated features, analytics and integration - but if people don't use it, it isn't going to add value. I can't tell you how many RFPs and software selection processes I've been involved with in prior lives that focus almost exclusively on tiny little features that few people will ever use. This study shows that focusing so much on features is missing the boat entirely.

- Jason Rothbart, Enterprise Software: Focus on User Adoption, Not Features, Read Write Web