Web Based CRM Services & Software Solutions for Small Business

CRM

Customer Relationship Management

CRM programs are designed to help you get and retain customers. Basic CRM functionality is available free, near-free or within software you likely already own like Microsoft Office.  Basic CRM products typically consist of a contact management tool and an area to write notes about those contacts.

Shine CRM combines these functions with other core areas of business such as financial reporting and sales pipeline management in a "hosted" environment, meaning that you get access to it online wherever you have an internet connection. This is advantageous, particularly for the entrepreneur, as it removes your need to acquire and maintain servers, security protocols and offsite data backup and storage. This is a tremendous cost savings and allows small businesses to obtain the benefits of a world class IT environment at a tiny fraction of the cost.

Email Marketing - Two Distinct Methods

Lead Nurturing

Shine CRM allows you to quickly and easily set up and manage your lead nurtering system.  You simply assign an email message(s) to be delivered to each of your prospects as they progress through your sales cycle.  Shine automatically delivers your messages at the right time. This insures that you'll never have the embarrassment of sending a client notice of a sale price below what they've paid. It also makes sure that your sales message will be in front of the customer when they're ready to buy. Unlike other email marketing tools, the mail you send with Shine CRM comes from your address and is free of any provider advertising. This personalizes the email message and prevents your prospects and clients from feeling like they've received a mass message.  Best of all, it works. If you're serious about increasing sales start using Shine CRM today.

Relationship Building

Shine CRM allows you to create and manage an unlimited number of email campaigns.  This easy to use tool gives you access to templates and content, so that you'll never be at a loss for great ideas.  By engaging your customers with more frequent communication you keep your business top-of-mind and them up-to-date with changes in your industry.

Document Automation

If your business is document intense ShineCRM is the solution you have been waiting for. Imagine being able to print every possible document, integrated with your contacts key information and project data, with one click from within the contact record. This functionality will completely eliminate the hassle of cutting and pasting documents together from different sources and nearly eliminate double entry. Once your contacts are in Shine you'll never need to re-type their name and address again to prepare sales proposals, letters, forms and more.

Business Process Management

How well your business runs is directly related to the quality of the processes you have defined. Processes provide consistency in sales, service and production. ShineCRM takes those systems and fully integrates them with all your key tasks. This means that Shine will know what happens next for every event in your company. You simply specify the steps and ShineCRM automatically triggers the process for every future contact, prospect, and client. This ensures things are done on-time and provides your business the ability to provide time-sensitive customer service and be in-front of your customers at the exact moment they are ready to buy.