Create Engaged Customers with OSYS™ ShineDo you know the difference between customers who are satisfied and customers who are engaged? An engaged customer is your raving fan. They are happy to speak about you, often refer business and would never consider switching to your competitors. You earn engaged customers by consistently delivering on the promise of your brand. ShineCRM can help you automate excellent service by reminding you and your staff on the status of key tasks, automatically delivering messaging and securly housing your most crucial data in our Tier 1 data centers.
If you're serious about providing excellent customer service, ShineCRM can help you do it by deploying an unlimited variety of targeted, timely communications.
One of the biggest barriers to selling is often that a customer is not ready to buy now. You've walked them through the sales process and spent a lot of time and energy educating them about your product and why they need it - but they aren't ready to buy. With Shine you don't have to worry about another company walking through the door six months later to snag the sale because they are their at the right time. Your lead nurturing system will make sure that your potentials get regular effective communication that ensure when a customer is ready to buy - you are the one they rememeber. Lead nuturing works, and with Shine its easy. If you're serious about increasing sales start using Shine CRM today.
Starting regular communications with your clients will ensure your business remains top of mind. You will also have an outlet to help them learn more about your business and industry. Relationship building allows you to become more than just a place your clients send money. You become a valuable resource of news, updates, and information. Relationship building is more than just asking for a sales. Its about customer loyalty and returning the favor.
Why should mobile marketing be a part of your customer loyalty and overall marketing stategy? Here's some facts:
- 255 million Americans carry cell phones - over half the population
- Over 80% keep it with them all the time
- 94% of the time texts are viewed in 9 minutes or less
- Text marketing has a gauged 10.5% and higher response rate
For you, text marketing means you can reach your customers exactly when you need them and be assured they are receiving and viewing your messaging. Text marketing should be used as incentive to bring customers in at a specific time. Unlike traditional coupons - where you need to plan ahead and then give customers ample time to respond, text marketing can be deployed, received, and redeemed all on the same day. This means you get instant feedback on whether a campaign is working. It also means that you have new power to bring in business on slow days. With the push of a button.